Policies

We work hard to not overuse antibiotics.

We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

Efficiency through the use of technology

You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.

As medical professionals, we feel very strongly that vaccinating children on schedule with currently available vaccines is absolutely the right thing to do for all children and young adults.

We are making you aware of these facts not to scare you or coerce you, but to emphasize the importance of vaccinating your child.

We are more than willing to discuss any questions you may have about vaccines, but do require all new patients to our practice to receive the first MMR vaccine on time at 12 months of age.

We firmly believe in the effectiveness of vaccines to prevent serious illness and to save lives.

We firmly believe in the safety of the vaccines that we administer.

We firmly believe that all children and young adults should receive all of the recommended vaccines according to the schedule published by the American Academy of Pediatrics (AAP).

We firmly believe, based on all available literature, evidence, and current studies, that vaccines do not cause autism or other developmental disabilities.

We firmly believe that vaccinating children and young adults may be the single most important health promoting intervention we perform as health care providers, and that you can support as parents/caregivers.

The recommended vaccines and the schedule of administration are the results of years and years of scientific study and data-gathering on millions of children by thousands of our brightest scientists and physicians.

The vaccine campaign is truly a victim of its own success. It is precisely because vaccines are so effective at preventing illness that we are even discussing whether or not they should be given. Because of vaccines, many of you have never seen a child with polio, tetanus, or bacterial meningitis. Such success can make us complacent about vaccinating. But such an approach, if it becomes widespread, can only lead to tragic results. For example, as a result of under-immunization, there have been outbreaks of measles and several deaths from complications of measles in the USA over the past several years. 

Furthermore, herd immunity through vaccination represents one of the most powerful public health achievements, protecting not only those who are vaccinated, but also vulnerable individuals who cannot receive vaccines. When a sufficient portion of the population is immunized - typically 90-95% - disease transmission is substantially reduced or eliminated, creating indirect protection for unvaccinated individuals including infants, immunocompromised persons and those with a medical contraindication to vaccination.

As always, we welcome any conversation and questions parents may have.

Everyone's Time is Equally Valuable.

We ask that you arrive 10-15 minutes before your scheduled appointment time. We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.

Upcoming Appointments Via Phone/Text Message/Email

Missed Appointments: Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We reserve the right to charge a fee for canceled or missed appointments. We request 24 hours notice for cancellation of appointments.

A fee may be charged for a second missed appointment. The third consecutive missed appointment can result in discharge from the practice.

For new patients, a fee may be charged if the FIRST appointment is missed.